Returns
Shipping policy
At a glance
30-day refund window
We are accepting refunds up to 30 days from receipt.
Unused, in original packaging
Unwanted items must be returned in a resalable condition, unused and secured in their original packaging.
14-day refund processing
Refunds should be processed within 14 days of the item(s) being received at our warehouse.
Purchased from widgeteerinc.com
We will only refund items purchased from widgeteerinc.com.
Our commitment to you
We hope you’re delighted with your order. If for any reason you’re not satisfied with your product, please contact us within 30 days of receipt and we’ll be happy to discuss a refund. Please note, all unwanted items must be returned in a resalable condition, unused and secured in their original packaging.
Please note: We are accepting refunds up to 30 days from receipt.
Returns procedure
Please follow the steps below to claim a refund on damaged goods:
-
Contact Customer Care before returning
If you have received a damaged, faulty or incorrect item, please contact our Customer Care team by sending an email to jmchenry@widgeteerinc.com before returning.
-
Refund processing
All refunds should be processed within 14 days of the item(s) being received at our warehouse. If you have not received your refund in this time, please contact us with the tracking information for the return so we can investigate and locate the package.
-
Eligible purchases
We will only refund items purchased from widgeteerinc.com.
Need help with a return?
Please contact our Customer Care team before returning a damaged, faulty or incorrect item.
Warehouse address for returns
301 E. Congress Parkway Ste 828
Crystal Lake, IL 60014